There are several ways parents and students can get help. Below, we’ll list the best ways to get in touch with teachers, the CambriLearn Support team or the Student Success team.
For general support and billing queries
Parents can reach the support team in one of the following ways:
For Premium student support and to access direct chat with your teacher
Parents and students who’ve selected the Premium package can reach a teacher by selecting the “Ask a Question” button in the right hand bottom corner of the screen:
If you've already signed up for courses, your teachers will appear in the list as open conversations.
Parents and students who’ve selected the Standard package can reach a teacher by sending an email to firstname.lastname@example.org. Our expertly trained Student Success advisors will connect you with the relevant teacher.